Cookie Policy

Cookie Policy Overview

Turnand Truffle uses cookies and similar tracking technologies on turnandtruffle.com to deliver a premium, secure and efficient user experience. Cookies help us ensure that pages load quickly on Australian networks, that our reservation and enquiry forms behave reliably across devices, and that we can understand, in aggregate, how guests navigate the site so we can keep refining it.

This Cookie Policy outlines the types of cookies we use, the purposes for which we use them, and the choices available to you. It is designed to align with Australian privacy expectations, including principles reflected in the Privacy Act 1988 (Cth) and guidance from the Office of the Australian Information Commissioner (OAIC).

Some cookies are essential for the basic functioning and security of the website. Others are optional and used for performance measurement or remembering preferences, such as whether you have already seen our cookie banner.

What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to site owners.

Cookies typically contain information such as the name of the website that placed the cookie, the lifespan of the cookie (how long it will remain on your device), and a value that is usually a randomly generated unique number. Cookies do not give us direct access to your device or any information stored on it.

Types of Cookies We Use

We group the cookies used on turnandtruffle.com into the following categories. The exact cookies in use may change as we improve our website, but they will always fit within these purposes.

We do not use cookies on this site for online gambling, betting accounts, targeted advertising, or profiling you for marketing across other websites. Our poker content relates solely to in-person, hosted social experiences at our physical venue in Australia.

Purpose and Use of Collected Data

We use cookie-related data to help operate, maintain and refine the Turnand Truffle website experience. In practice, this means:

• Improving site performance

  Aggregated analytics help us understand which pages Australians are visiting, how quickly those pages load on different connections, and where we should streamline navigation.

• Remembering your preferences

  Preference cookies allow us to recall simple settings, such as whether you have closed the cookie banner, so your next visit feels more seamless.

• Enabling secure reservations and enquiries

  Essential cookies help keep your connection stable and secure while you complete reservation or event enquiry forms accessed via our Reservations & enquiries and Contact Us pages.

• Optimising for all devices

  We use anonymised metrics to understand the mix of desktop, tablet and mobile visitors and to ensure the design renders comfortably across popular devices used in Australia.

Where cookie data is considered personal information under Australian law, we handle it in line with our Privacy Policy. We do not use cookie data from this site to make automated decisions that produce legal or similarly significant effects for you.

Managing Your Cookie Preferences

You are in control of how cookies are used on your device. When you first visit turnandtruffle.com, you may see a cookie banner explaining that we use cookies for essential operations, performance measurement and basic preferences. By continuing to browse, you consent to the use of cookies in line with this policy and your browser settings.

At any time, you can manage cookies by adjusting the settings in your web browser. Most browsers allow you to:

• Accept or block all cookies

  Some guests choose to block third-party or non-essential cookies while allowing essential cookies needed for basic functionality.

• Set preferences for specific websites

  You can often allow cookies for trusted sites such as Turnand Truffle while restricting others.

• Clear existing cookies

  You can delete cookies already stored on your device, either individually or all at once, if you would like a fresh start.

Impact of restricting cookies

If you block or delete cookies, especially essential cookies, parts of our website may not function as intended. For example, you may encounter issues with:

• Submitting reservation or private event enquiries
• Remembering that you have seen or closed notices, such as the cookie banner
• Maintaining a stable, secure session while browsing between pages like Menu, Events and Experience

If you experience difficulties while cookies are restricted, you can still contact our team directly using the details on the Contact Us page or visit us in person to finalise your arrangements.

Third-Party Cookies and Analytics

We may use reputable third-party analytics services, such as Google Analytics, to help us understand how guests discover and move through the Turnand Truffle website. These services use their own cookies to collect information such as:

• Which pages are visited, and for how long
• Approximate location information (for example, city or state) based on your IP address, to understand how our Australian and visiting guests use the site
• The type of device and browser used, to help us keep the site rendering smoothly

We use this information in aggregated form to refine our content, menus and booking journeys. We do not use these analytics cookies to identify you personally, and we do not combine analytics data with other information in a way that would create a detailed profile of you as an individual.

Turnand Truffle does not use third-party cookies on this site for:

• Online gambling or wagering tools
• Targeted advertising across other websites or apps
• Creating user accounts for betting, deposits or digital wallets

You can opt out of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on or by using your browser's privacy controls as outlined below.

How to Disable Cookies

You can usually manage or disable cookies via the settings in your web browser or mobile device. The steps vary by browser, but the general process is similar: open settings or preferences, navigate to privacy or security options, and review cookie and site data controls.

For up-to-date, platform-specific guidance, you may find it helpful to consult the support pages for your browser or device, or visit resources provided by the Office of the Australian Information Commissioner (OAIC) on managing online privacy.

Contact & Further Information

If you have any questions about how Turnand Truffle uses cookies or how this Cookie Policy applies to you, you are welcome to contact us using the details on our Contact Us page or via the Reservations & enquiries form.